Return Policy

All Merchandise must be returned to the ORIGINAL PLACE OF PURCHASE.  Please do not contact TREMRR ALLOY WHEELS directly to initiate a return or exchange if not purchased direct.

Wheels should be fit checked before mounting tires. Mounted wheels cannot be returned.

Merchandise cannot be returned without a return authorization number. Return form must be completed by the customer before any return authorization is issued. Forms can be obtained by email.

  • Returns will be refused and returned freight collect if sent without return authorization number visible on outside of carton.
  • All returns are subject to a 20% re-stocking charge for non-defective merchandise.
  • Credits will be applied to the account. Refunds are not issued.
  • Freight charges that are pre-paid will be invoiced to the customer on return to stock or refused merchandise.
  • Credits are not issued until the merchandise is inspected at TREMRR ALLOY WHEEL facilities.
  • All shipping damage claims must be made by the carrier. TREMRR ALLOY WHEEL is not responsible for shipping damage.
  • Special/Custom made orders are to be prepaid 100% prior to processing, they are sold “as-is” and cannot be returned.
  • All NEW merchandise not returned in original boxes will be charged $20.00 per box. All items must be packaged with the original, or similar, packing material and placed to prevent return shipping damage. Credit will NOT be issued for damaged wheels as a result of non-compliance.
  • All accessories not returned/missing with wheels will not be credited.
  • Merchandise (NEW or DEFECTIVE) must be returned within 30 days of authorization of return, after 30 days it will get refused.
  • New merchandise cannot be returned after 3 months from the date of purchase.
  • Mis-shipped wheels or wheels ordered incorrectly must be exchanged with the first 5 business days and must be new in the original boxes.

105 – SHAKER


103 – IMPACT